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(U//FOUO) Watch Carl Johnson's Knowledge-Sharing Video
FROM:
and Lucia Jesus
Operation SIGINT
Run Date: 09/25/2006
(U) The Video
(U//FOUO) In a 10-minute video-capture, Carl Johnson, Deputy Director for Analysis and
Production, gives a strong endorsement for knowledge capture and knowledge sharing to his
workforce, empowering and encouraging them to share their knowledge. Tacit knowledge is that
which builds intuition and decision-making and as Carl Johnson puts it, "that which is between
your ears and how you know what you know."
(U//FOUO) Carl Johnson shares his own list of unforgettable mentors from his past here at NSA
and the lessons that have stayed with him throughout his career. He gives clear direction, strong
advocacy and incentives for the workforce to share knowledge in a format that is globally
shareable, visible, and reusable. He urges the workforce to contribute, populate and use wikis
as a venue. Check out his video at this link:
Johnson video
(U) Wikis
(U//FOUO) Think about this the next time there are 30 emails or so exchanged within a small
distribution, but that are chock full of information-sharing, collaboration, discussion, or even
debate. Usually, they are rich in knowledge content; the stuff you just don't get from a
database or an analyst's report or a manual or a standard-operating-procedure document.
(U//FOUO) Consider using wikis as the venue for collaboration and sharing and building it as a
critical knowledge repository, vital to get good work done. Knowledge-sharing in wikis need not
be impeded by policy constraints and the content is almost immediately vetted by the "self
policing" acts of the community of interest. The ethics of the community will not tolerate
misinformation and will work to immediately correct it. In addition, email alerts from wikis can
tell the user personally, when his or her topic of interest has just had a new nugget of knowledge
added to it.
(U//FOUO) Take to heart Carl Johnson's message and help build NSA's knowledge repository.
For more information on wikis at NSA, contact
).
"(U//FOUO) SIDtoday articles may not be republished or reposted outside NSANet
without the consent of S0121 (DL sid_comms)."
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DERIVED FROM: NSA/CSSM 1-52, DATED 08 JAN 2007 DECLASSIFY ON: 20320108