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(U//FOUO) IN Survey To Be Launched on Monday
FROM: RDML Thomas P. Meek, USN
SID's Deputy Director for Customer Relationships (S1)
Run Date: 10/19/2006
(U//FOUO) Survey will determine whether Information Needs are working well. All who receive
the survey are asked to respond.
(U//FOUO) Last year the Customer Relationships Directorate (CRD) conducted an Information
Needs (IN) survey of SIGINT producers and enablers. We asked about the IN process, the
structure and usability of INs, the National SIGINT Requirements Process (NSRP) tool, and
training and education.
(U//FOUO) You answered, and your responses were loud and clear: INs do not drive the system,
NSRP is not user-friendly, there are too many INs, the process is time-consuming, and training
is inadequate.
(U//FOUO) We listened and took steps to implement changes: we offered additional training
courses designed to increase your understanding of INs, we made changes to the Research IN
response process, we modified EEI-level Level of Effort statements, we improved user
preferences in NSRP, and we used IN profiles and SIGINT tasks to dedupe and reduce the
number of INs on the books.
(U//FOUO) Now we want to know if our efforts have paid off -- are we doing better? And where
do we go from here? On 23 October 2006, we will launch the 2nd annual IN Survey to measure
our progress and drive future improvements.
(U) The web-based survey should take less than 10 minutes, and all who receive it are urged to
complete it. We value your feedback and ask for your cooperation in this endeavor. Please help
us help you.
(U//FOUO) POC for questions:
)
"(U//FOUO) SIDtoday articles may not be republished or reposted outside NSANet
without the consent of S0121 (DL sid_comms)."
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DERIVED FROM: NSA/CSSM 1-52, DATED 08 JAN 2007 DECLASSIFY ON: 20320108